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💵 Financing Available — Ride Today, Pay Over Time
💵 Financing Available — Ride Today, Pay Over Time

Premium E-Bikes with Real Support

Most sellers disappear after checkout. We coordinate with our vendors and stay available when you need help.
Shop E-Bikes → See Customer Stories →
Free Shipping Nationwide

Every order ships free
5-10 business days

Authorized Dealer

Direct partnerships with manufacturers

Real Human Support

No ticket systems or bots
Call/Text: 702-410-6699

Customer Stories

Real problems, real solutions
Read stories →

E-Bikes for Every Adventure

Real Customer Stories

What Actually Happens When Things Go Wrong

"You're the best!"

Out of stock accessories. Customer Service coordinated direct manufacturer shipment. Genuine connection from one small business owner to another.

"As a small business owner myself all I can say is make lots of lots of money, sir"

"Exceptional Customer Service!!!"

I purchased the wrong item by mistake and thought I would be charged a restocking fee to return it, but the company stood behind their product and waived the fee and refunded my purchase, even though it was a customer error.

"Good company ethics"

"My husband is not happy"

Warehouse delays and wrong bikes. They never disappeared. Daily follow-ups. Real refund option (no pressure). Problem solved.

"Thank you for all your help with this!"

"Would give 10 stars if possible"

Three problems: order mistake, shipping reroute, lost part. Late-night chat. Next-day phone call. FedEx coordination. Free replacement part (even though my fault).

"Probably the best buying experience I have ever had."

Why Buy from Ultra E-Bikes?

We're not the cheapest. We're not the biggest. But we're the ones who stay available when you need help.

✓ Authorized Dealer for Premium Brands We Carry

Access Himiway, Eunorau, FREY, NAKTO, Rattan, and Yamee - all in one place. Every bike ships directly from our US warehouses with full warranty coverage.

✓ Post-Purchase Coordination Included

When issues arise (wrong parts, shipping delays, warranty claims), we coordinate with our vendors on your behalf. You're not alone in navigating support.

✓ Real People, Not a Ticket System

Questions before or after your purchase? Text, call, or email us. No offshore call centers, no automated responses - just honest help.

Ride Today. Pay Over Time.

Premium e-bikes made affordable with financing as low as $68/month*


✓ Instant approval decisions
No impact to credit score for checking eligibility

✓ 0% APR available
For qualified buyers on select models

✓ Flexible terms
Pay over 12, 24, or 36 months


*Example: $1,799 bike financed at 0% APR over 24 months = $75/month. Actual rates and terms vary by creditworthiness. Financing provided by Affirm.

Calculate Your Payment →

Questions? We've Got Answers.

Great question - and honestly, it depends on what you're using it for. Are you commuting? How far? Flat roads or hills? Need to carry cargo?

Text us at 702-410-6699 or email cs@ultraebikes.com, and we'll help you figure it out. We're not trying to sell you the most expensive bike - we're trying to find the right one.

First, don't panic. E-bikes are pretty reliable, but when issues come up (flat tires, brake adjustments, electrical problems), here's what happens:

  1. Contact us (text/call/email)
  2. We'll help diagnose what's happening
  3. If it's a warranty issue, we coordinate with the manufacturer to get parts
  4. If it's routine maintenance, we'll point you to resources or local shops

We don't disappear. That's the whole point of Ultra E-Bikes.

The bikes ship mostly assembled (usually 80-90% done). You'll need to:

  • Attach handlebars
  • Install pedals
  • Inflate tires
  • Check brakes

Most people can do this in 30-45 minutes with basic tools. Each bike comes with instructions, and we are available via text/call if you get stuck on anything.

If you'd prefer professional assembly, we can point you toward local bike shops that offer this service (usually $75-150).

You have 14 days from delivery to return any bike for a full refund (minus return shipping, which is typically $300-500 depending on bike size and location).

Things to know:

  • Bike must be in resealable condition with less than 10 miles
  • Original packaging helps and is required
  • We coordinate the return pickup with the manufacturer
  • Refunds process within 5-7 business days after the return arrival
  • For Full Details: See our Returns Page

No hassle. If it's not the right bike, send it back.

Most bikes ship within 3-5 business days and arrive within 5-10 business days total (depending on your location and warehouse availability).

We'll give you tracking info as soon as it ships, and you can text us anytime for updates.

Free shipping to the lower 48 states.

Fair question - and we get it. The e-bike market is flooded with questionable brands.

Here's what we can tell you: We only work with trusted and reputable manufacturers. Every brand on this site (Himiway, Eunorau, Frey, NAKTO, Rattan, Yamee) has been around for years, has UL-certified batteries, and offers warranty support.

Are they as fancy as a $5,000 European e-bike? No. But for $1,500-2,500, you're getting a solid, reliable bike that'll last years with basic maintenance.

Read the customer stories on this page - those are real conversations showing how I handle problems when they come up.

E-bikes use standard components - tires, brakes, chains, etc. Any local bike shop can handle routine maintenance and repairs.

For electrical/battery issues, we coordinate warranty claims with the manufacturer. For mechanical stuff (flat tires, brake pads, chain lube), any bike shop can help.

We can also point you toward YouTube tutorials if you're the DIY type.

Based in Las Vegas. Built on Trust.

Ultra E-Bikes started with a simple frustration: finding an affordable, quality electric bike shouldn't require a PhD in research. Big brands overcharge. Amazon sellers disappear after the sale. Nobody answers the phone.

We built something different.

As an authorized dealer for the industry's best brands, we offer the same premium e-bikes sold by big-box retailers—without the markup. And because we're a real team, you'll always reach a human who knows bikes and actually cares.

Our Promise: Honest prices. Real support. Bikes worth riding.

Get $50 Off Your First E-Bike

Join 5,000+ riders getting exclusive deals, maintenance tips, and first access to new arrivals.

✓ No spam. Just occasional updates and deals.
✓ $50 off coupon sent immediately via email.
✓ Unsubscribe anytime.

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