velofix is a professional bike delivery and service option available for all Ultra E-Bikes customers. The primary function is for those who would like professional personal assistance in setting up, assembling, and servicing their new bike. By using velofix, a professional technician comes directly to your home or office at the date and time of your choosing to assist you in dialing in your brand new bike.
Your bike will arrive 80% assembled. All the necessary will tools and an assembly manual will accompany every bike. However, if the task of assembly and service for your new bike becomes overwhelming, rest assured velofix is able to help. Also important to note is that service fees are not covered by Ultra E-Bikes.
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velofix Assembly & Service
We have partnered with velofix Mobile Bike Shop as our preferred service provider. velofix offers an expert assembly & service right to your door. velofix will professionally build and tune your new electric bike, without you having to leave your home or office. velofix provides the same services that your traditional full-service bike shop would, including tune-ups, flat tire repair, and brake adjustments.
velofix Assembly & Service Is Easy
1. Order Your Bike 
Choose your bike on our shop page and place an order directly on our site.
2. Schedule Your Service 
Schedule your velofix service by clicking here to fill out an appointment form.
3. Assemble & Service 
velofix will arrive at your door once your bike has been delivered to build and tune it to perfection.How Does This Service Work?
Every velofix Mobile Bike Shop is locally owned and operated by residents within the communities they serve. All velofix mechanics are required to complete a certification course that ensures they are experts in their field and qualified to fix and service all types of bikes.How do I book a velofix service?
Schedule a velofix service here to request an appointment.
How much does velofix cost?
velofix is comparable to a bike shop for assembly costs. For velofix price list for services, click here. Service fees are not covered by Ultra E-Bikes.
Is velofix available in my area?
Although velofix has service areas across North America, not all areas are currently serviceable. However, velofix continues to expand to the non-service areas. Please click here to check if your zip code is covered.
Where will velofix perform the requested service?
velofix performs all its services on-site at your home, office or any other place of your choosing.
If I return my bike, will the velofix service be refunded?
Once velofix has performed the service, it is no longer refundable.